Thursday, October 17, 2019

The Dyson Debacle. Policy intent WAS good. Move on please!



Managing Director of Vanilla Law 

I read with interest the response of “BeautifullyIncoherent” in his blog called “TheDyson Debacle- The Difference Between Foreign Investors and Local SMEs. . The thrust of his blog was to highlight the disparity in treatment for foreign direct investments (“FDIs”); as against our local boys/girls who are already invested here.

On the whole I agree with his observations. I do understand also the underlying reasons why we would want to roll out the red carpet to these FDIs. However, I am now wondering whether such a practice has outlived its intended policy reasons? When Singapore was just a developing country, it was a matter of survival that we attract FDIs for money and jobs. I do not think anyone can argue against such a policy and the success which it brought to us.

The world has changed in many ways and is still changing. The most significant of these changes is the ease of doing business overseas. The advent of the digital age, has brought down the cost and barriers to doing business. This does not only bring benefits for the large companies, but also smaller companies.

The irony it seems, is that the larger companies have been quicker to appreciate the change and have been quicker to adapt and exploit this change. To give an an example; in order to shelter itself from tough tax regimes and uncertain political climate like Brexit, they can now easily set up foreign HQ companies in countries where the taxes are lower and the politics are perceptively stable. Command, control and communications are no longer barriers, as there are a  plethora of digital tools which are available to overcome this.

When Dyson announced in May that it was going to invest in a factory in Singapore and give jobs here, did anyone not consider such a statement with a healthy dose of skepticism? I would be very surprised if they were not questioned as to how their plans could be better than attempts made by our local boys/girls back sometime in 2010 to test electric vehicles use on Singapore roads and also grids to support such use. What happened to those tests? What were the results of those test by our local community? If indeed our local tests showed that it was not feasible, why did people believe that a foreign company could do better than our local findings?

Having worked with local SMEs for more than 25 years, I hear from the ground that people who are tasked to execute government policies do not have faith in them. It appears that the top management has got their heart and intent right; however and in reality when it is executed, the stumbling blocks are usually the middle management.

If I had a wish list, I would propose to these middle management people to have faith in our local businesses. While there is some truth that they are slow to adapt; there needs to be patience when working with them. They may appear rough on the outside, but most are good people on the inside. It may seem easier and faster to close deals with large FDIs, but this is a “short cut”, because we are not naive to believe that these FDIs are here for reasons other than our tax regime and our safe haven status.

It may not be that our SMEs are uncooperative; but lack of skills on how to relate with another person in a business setting.

It may not be lack of innovative ideas; but lack the facility of language to articulate their ideas. It may not be myopia; but lack of organisational awareness and skills to manage and work in groups.






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Maira Gall